Norfolk Air Conditioning & Heating Experts

We were impressed by the professional and courteous staff at all stages of the project - the initial assessment and equipment recommendations (Andy), the installation (Anthony and Derrick), and the QA (Johnny and Scott). The cheery office staff (Cathy and Samantha) coordinated the comings and goings of these men as well as the supporting electricians, brick layers, and city inspectors. While there were a few hiccups along the way they were quickly identified and resolved to our satisfaction. The new digital/wi-fi/ thermostats controlled locally or remotely via IPAD/IPhone have added a welcome improvement to our ability to control our environs. We look forward to future interactions with Air Specialty technicians as they provide routine service to our system. Tony F.

My existing HVAC company came out to conduct semi-annual checks on my system and created a laundry list that included replacing a coil for $1700 in addition to other repairs. I hired Air Specialty for a second opinion and the technician reviewed each item line by line and showed me where each component was. He was very thorough and straight forward. We determined that two parts should be replaced and came up with a plan to monitor the refrigerant and coil. The other company was apparently trying to create urgency in order to sell me a new system. This saved me $1700 and gave me piece of mind. Marc S.

Thank you to Air Specialty for taking such good care of us!! The entire staff at Air Specialty were extremely helpful and knowledgable! The complete process from our initial call to Air Specialty to the installation of our new AC was a great experience. The office staff was friendly and polite over the phone. Andy our Comfort Specialist went above and beyond, and the technicians were professional and on time! We have already started seeing the savings in our utility bills as they said we would! We would definitely recommend them to our family & friends! Bevin S.

We recently had Air Specialty install a two head mini split unit into the top level of our house. We had been using window a/c units and baseboard heat. What a difference with our new system! The units are unbelievably quiet, small and unobtrusive and work fantastic!! Andy was excellent to work with- he told us what would work best and he delivered. The installers were courteous, hardworking and reliable. Now the whole family wants to live upstairs. I highly recommend Air Specialty and their mini split units! Diane H.

Air Specialty answered all my questions and were very professional in the installation of my new unit. I am very pleased with the price and workmanship. I would highly recommend them. William M.

We were selling our house and after the home inspection we found that we needed some work done on our HVAC system. I spoke with Andy ****** and he was very knowledgeable, professional and helpful. I was impressed with how quickly he was able to come out and look at the system and give me a quote. A few days later he was out with a technician and performed all the work needed and even fixed a few minor things outside his scope of work just because he noticed it needed to be done. The level of customer service exceeded my expectations. Everyone I interacted with at Air Specialty was very friendly. I was 100% satisfied and will continue to recommend them to others. Kevin P.

On June 11th the people from Air Specialty Corp replaced my 2.5 ton heat pump system. We had been renting out the home for several years and the system that was here was 12 years old. Andy the sales person came out and explained in detail how the new system would save us money because of the efficiently. I'm VERY happy to report that he was correct. We have seen our power bills drop by 25%! The install crew lead by Anthony was very professional. They put down tarps and plastic on the stairs. I told all my neighbors and recommend Air Specialty Corp all the time. Bravo Zulu! Justin M.

Great Professional Job from Beginning to End. I was impressed that you (Andy) insisted on accessing the crawl space to verify ductwork and correct unit size during a downpour without prompting. Air Specialty Corp. and one other company accessed the crawl space out of 4 that I interviewed. I got a competitive price and the Rheem unit that I wanted. Your technicians are efficient Professionals. Thanks for Rehanging ductwork in accordance with code. (Scott and JD!) Thanks again for the O/S job done by Air Specialty! Anthony C.

I highly recommend getting in touch with Andy ****** at Air Specialty Corp for all of your heating and air conditioning needs. He is very knowledgeable and provides a price that cant be beat. As for the installation crew you couldn't ask for a better set of guys. They worked straight through an all out down pour just to make sure the job was done as quickly as possible. Top Notch Crew! If you are going any place else for you air conditioning and heating needs you are wrong! Eric C.